Hello, library? I've got a question

The Straits Times-Home pg H5, Tue 9th may 2006

The National Library's new inquiring service-Ask! is really convenient and useful. It is a phone-in hotline which fields questions from people who call the library from the comfort of their own homes. This new service from the National Library is really well received with about 150 people having called the hotline already. I feel that the is a reaaly great service provided by the National Library as it saves people alot of precious time that they usually spend travelling to the library. Also children need not worry anymore that their parents are not free to drive them to the library as the answers to their questions are now just a simple phone call away, even a young child will know how to use the hotline so it is very user friendly. This new service is really a splendid idea and i believe that with this new phone-in hotline, research work for projects will be made even more easier and convenient for students, as now students can meet up at many other places besides the library when they need to do research for their projects.